FAQs

Below are answers to many frequently asked questions. If you don’t find the answer to your question please don’t hesitate to contact us.

Do you provide free quotations?
Yes

Do you require money upfront (before job starts)?
No

What method of payments do you accept?
Cash or cheque

Is the price quoted the final price?
Yes

What areas do you cover?
The whole of Scotland

Do you provide a guarantee for work done?
Yes

Do you remove all waste/debris/rubbish?
Yes, we hoover up after us where possible

Are you insured?
Yes, public liability up to £1million

Do you undertake insurance work?
Yes

How long from giving a quote until work can start?
It depends upon work load but a start date would be agreed at the time of quote

Any jobs you will not undertake?
No, within reason!

Can you provide references/testimonials?
Yes

Do I have to take time off work?
No, just leave us a set of keys and a contact number and we will do the rest

Do you charge an hourly rate?
No, by charging a fixed price if a job hits a problem then you will not be hit by rising hour total

Do you use branded products?
Yes because if they are faulty they can be returned to supplier for replacement or refund

Would you let me know if you were going to be late?
Of course, we believe communication with our customers is vital

Why are you not on RatedPeople or other service comparison sites?
These sites charge money to be listed – we would rather deal direct and pass the savings on to our customers.